At The Ranis of Punjab, we are committed to providing you with high-quality products and detailed product descriptions to help you make informed purchasing decisions. However, we operate a strict no return and no exchange policy.
Important Guidelines
No Returns: All sales are final. We do not accept returns for any reason.
No Exchanges: We do not offer exchanges for size, color, or style preferences.
Choose Carefully: Please review all product details, measurements, sizes, and descriptions carefully before placing your order.
Size Guide & Custom Size: Refer to our detailed size charts and measurement guides provided Or provide your measurements carefully on each product.
Product Images: All product images are representative. Slight variations in color may occur due to screen settings and lighting.
Exceptions (if any)
While our policy is strict, the following are the only exceptions:
Damaged or Defective Items: If you receive a product that is damaged or defective, please contact us within 48 hours of delivery with an high quality unboxing video and a detailed description. We will assess the issue and offer an appropriate solution at our discretion.
Order Cancellations: Once an order is placed, it cannot be cancelled. We begin processing your item immediately due to the handcrafted nature of our work.
Customer responsibility
By placing an order, you acknowledge and agree to our no return/exchange policy. We encourage you to:
Double-check all measurements and sizing information.
Read product descriptions thoroughly.
Contact us before ordering if you have any questions.