Welcome to The Ranis of Punjab. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing any orders.
1. General Information
This website is operated by The Ranis of Punjab, a handcrafted clothing brand based in Patiala, Punjab, India. Throughout the site, the terms “we,” “us,” and “our” refer to The Ranis of Punjab. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.
2. Eligibility & Account Creation
Customers are required to create an account to place orders.
You are responsible for maintaining the confidentiality of your account information.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
3. Products & Orders
All products are made to order and include handcrafted embroidery.
Size customization is available. Customers must enter accurate measurements when placing an order.
Due to the custom nature of our products, all sales are final. Please refer to our Return & Exchange Policy and Refund Policy.
4. Payments
We accept payments through Razorpay, a secure third-party payment gateway.
All transactions are processed by Razorpay.
The Ranis of Punjab is not responsible for any payment issues arising from technical errors or unauthorized transactions. Please refer to our Refund Policy for details.
5. Shipping
Shipping timelines vary depending on the product category. Please refer to our Shipping Policy for estimated delivery times.
Order tracking information will be provided via email.
6. Intellectual Products
All designs, product photos, text, and branding materials on this website are the exclusive property of The Ranis of Punjab.
Unauthorized use, reproduction, or redistribution of our content is strictly prohibited.
7. Modifications to Products, Prices & Website
We reserve the right to modify or discontinue any product, pricing, or service at any time without prior notice.
Product descriptions and availability are subject to change without notice.
8. Limitation of Liability
We do our best to ensure accuracy in product descriptions and fulfilment.
However, The Ranis of Punjab will not be liable for any indirect or incidental damages resulting from use of the website or delays in shipping.
9. Governing Law
These Terms of Service shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
10. Contact us
For any questions regarding these Terms of Service, you may contact us at:
